Terms & Conditions

Last updated: 10 September 2025

1. Who we are

Bruna Surf Oy (“Bruna”, “we”, “us”). Business ID: 3554824-4.
Address: Viitankruununtie 34 A 4, 00970 Helsinki, Finland.
Contact: hello@brunasurf.com.

2. Scope

These terms apply to all Bruna trips and related services described on our website and trip pages.

3. Booking & payments

  • Deposit: €500 per person at booking. Non-refundable.
  • Balance: due 60 days before trip start. If the balance isn’t paid on time, we may cancel your spot and retain the deposit.
  • Prices: all prices are in EUR.
  • Refund processing fees: where a refund applies, non-recoverable payment provider fees may be deducted.
  • What’s included/excluded: inclusions are shown on each trip page (e.g., lodging, coached surfs, some meals). Exclusions typically include flights, visas, insurance, and personal extras.
  • If you book within 60 days of the start, the full amount is due on booking.

4. Your cancellation

  • Anytime: the €500 deposit is non-refundable.
  • 60+ days before start: any balance paid is refunded; deposit kept.
  • 0–59 days before start: the total trip price is non-refundable.
  • Name change: you can transfer your spot to another person up to 14 days before start, subject to suitability. No fee.

5. Changes by us & minimum numbers

  • Minimum group size: trips require at least 6 guests.
  • We’ll confirm whether a trip runs at least 30 days before the start if numbers are low.
  • We may make reasonable plan changes (e.g., surf spots, daily schedule, coach assignments) to reflect conditions and safety.
  • If we cancel due to low numbers or reasons within our control, you may choose a full refund of amounts paid (including deposit) or a free move to another date. We don’t reimburse personal costs like flights or visas.

6. Force majeure

If events outside our control (e.g., extreme weather, natural events, strikes, government actions) make the trip impossible or unsafe, we will issue a credit for 100% of amounts paid valid for 12 months. We don’t reimburse third-party costs (e.g., flights, hotels). Where applicable law requires a refund instead of a credit, we will refund amounts paid.

7. Travel & insurance

  • Mandatory: comprehensive travel insurance that covers medical care, trip cancellation/interruption, and water sports.
  • You’re responsible for passports, visas, vaccinations, and meeting entry requirements.

8. Participation, safety & risk

  • You confirm you can swim and are comfortable in ocean waves, and that you’ll follow guide/coach instructions.
  • Please tell us about relevant medical or dietary needs so we can plan safely. You participate at your own risk.
  • Risk waiver: you understand ocean activities carry risk. You voluntarily assume these risks and release Bruna from claims except in cases of gross negligence or wilful misconduct.
  • Age: trips are for adults 18+ unless we agree otherwise in writing.

9. Equipment, property & third parties

  • Surfboard rentals are typically through third-party partners; their rental terms (incl. loss/damage) apply.
  • You’re responsible for costs arising from wilful or negligent damage to accommodation or equipment.

10. Community & conduct

We’re guests of local communities and nature. Respect people, places, and the ocean. No illegal drugs at any Bruna event. We may remove a guest from activities or the trip (without refund) for behaviour that risks safety, is unlawful, harassing, discriminatory, or causes serious disturbance or damage.

11. Media

We may capture photos/video during the trip for Bruna’s channels. If you’d rather not appear, email hello@brunasurf.com before Day 1 and tell your host on arrival—easy.

12. Liability

To the extent permitted by Finnish law, our liability is limited to the amount you have paid to us for the trip. We are not liable for incidental costs (flights, visas, personal gear) or for services provided by third parties.

13. Problems & complaints

If something’s off, tell your host ASAP so we can fix it on the spot. After the trip, email us within 30 days so we can review and respond.

14. Governing law

These terms are governed by the laws of Finland. Any disputes will be handled by the courts of Helsinki, Finland.

15. Privacy

See our Privacy Policy for how we handle personal data.